Conwy and Denbighshire Councils are warning the public to beware of potential phone scams from individuals reportedly selling telecare equipment.

A number of complaints have been received by both councils with some residents reporting they have received cold-calls from individuals selling telecare equipment, but also requesting personal bank details over the phone.

Galw Gofal / Care Connect, the North Wales Regional Call Monitoring Service, does not sell telecare equipment and does not cold call to sell equipment.

Both Councils are urging residents never to provide bank details to anyone, unless you are completely satisfied the individual is genuine and works for a legitimate organisation.

The authorities are also reminding people about the North Wales Buy with Confidence scheme, established in response to worries about rogue traders.

The scheme provides a list of local businesses, that give their commitment to trading fairly.

Buy with Confidence is the largest scheme of its kind and continues to expand its geographical coverage.

For more visit your local Council website.