AN AMBULANCE SERVICE control manager based in Llanfairfechan has been recognised on the New Years Honours list and has received a Queen's Ambulance Service Medal.

Gill Pleming QAM joined the former Gwynedd County Ambulance Service in 1982 and became a Control Manager following the merger of county ambulance services into the North Wales Ambulance Service.

In 2008, she moved to South Wales to help establish a new South East Wales Clinical Contact Centre (CCC).

Gill returned to North Wales to manage the CCC at Llanfairfechan and played a leading role in the introduction of the Trust’s new Computed Aided Dispatch System in 2017.

In the same year, the Trust’s three CCCs were accredited as Centres of Excellence by the International Academy of Emergency Dispatch (IAED), a project in which Gill was a pivotal figure.

Commenting on being given a QAM, Gill said: "I feel privileged, honoured and humbled to have won this award.

"It’s recognition not just for me but for all the people past and present that I have worked with, throughout my career in the Ambulance Service. It acknowledges our dedication, commitment, teamwork and professionalism.

"I have been so fortunate to have worked with and learn from some fantastic leaders and people over the years, in an amazing organisation."

Jason Killens, chief executive officer of Welsh Ambulance Service NHS Trust, said: "On behalf of the Ambulance Service I congratulate Gill on being awarded the Queen’s Ambulance Service Medal.

"Her dedication to the service of our communities for more than 30 years has made a significant and lasting contribution to the quality and delivery of emergency care in Wales and it is an honour to work with such committed and inspirational people who have made such a positive impact for so many patients."