A 'STAR' NHS Matron from Caernarfon who goes ‘above and beyond’ to support people with learning disabilities has won a surprise award.

Joanne Carribine was presented with a Seren Betsi Star Award by Betsi Cadwaladr University Health Board chief executive, Gary Doherty, during a surprise visit to her team’s base in the Gwynedd Town.

She was nominated for the NHS staff award by her health and local authority colleagues in the Gwynedd community learning disability team, who describe her as a ‘real star’ and a ‘shining light’.

Joanne, who has worked in the NHS for over 30 years, has been recognised for her willingness to go ‘above and beyond’ the call of duty on a daily basis to deliver the very best care to adults with a learning disability.

Speaking on receiving her award, she said: "I’m shocked but really pleased to receive recognition for doing the job I love.

"I’ve worked in learning disability services for over 30 years and I’m really fortunate that I work with such a fantastic and supportive team.”

Amongst the colleagues present to celebrate with Joanne on the day was community learning disability nurse, Sharon Clos Parry.

"Joanne is committed and she always puts service users first and treats them with dignity and respect," Sharon said.

"Her core aim is to ensure that people with learning disabilities receive the services that they deserve.”

Helen Fon Owen, Gwynedd county team manager, added: “One of the main things I would say about Joanne is how approachable she is to everyone and that she’s a great problem solver.

"She has the ability to break down barriers, to ensure individuals are at the centre of any planning and to achieve the best outcomes for all. She really is a shining light as far as nurse leadership is concerned."