AN AWARD-winning High Street expert is inviting North Wales retailers to take part in a free masterclass in attracting and retaining customers.
A renowned keynote speaker Kate Hardcastle, who regularly features as an analyst of the British retail market for the BBC, Channel 4 and Sky News, will be holding an interactive workshop in Bangor on June 26, hosted by Business Wales.
The masterclass will equip attendees with innovative ideas on how to maximise the impact of their shop floor, from bringing products to life to ensuring their business has the right look, smell and even taste to attract customers.
Kate will also share advice picked up from her career, having held senior and board-level roles in a number of national companies before founding business transformation organisation Insight with Passion.
Kate said: “Consumers today have more power than ever before meaning businesses have to work smarter and harder to attract and retain customers.
“Loyalty is an extremely strong factor in the buying process. Consumers like to receive good service and be shown respect on a regular basis but this can be difficult to find."
The free masterclass will take place at The Management Centre, from 1pm until 5pm, and forms part of a programme of business support provided by Business Wales.
You can register to attend the event by visiting the Business Wales events website at https://wales.business-events.org.uk or contacting 03000 6 03000
For more information on business support, contact Business Wales on 03000 6 03000, visit the website: www.business.wales.gov.uk / www.busnes.cymru.gov.uk, follow Business Wales on Twitter: @_businesswales / @_busnescymru or search for Business Wales / Busnes Cymru on Facebook.