Lightning strike affects phone lines at Ysbyty Gwynedd

Published date: 09 June 2014 |
Published by: Geraint Jones 
Read more articles by Geraint Jones  Email reporter


 

A LIGHTNING strike affected Ysbyty Gwynedd’s phone network over the weekend.

Betsi Cadwaladr University Health Board (BCUHB) expects all phone lines to be up and running later today (Monday, June 9) after the lightning strike during Saturday’s storm.

Urgent operations will go ahead today, although the hospital has cancelled 20 planned operations, and patients have been notified with rescheduling arrangments being made.

Patients and relatives have praised Ysbyty Gwynedd staff on social media for their efforts over the wekend.

Katrina Sinclair-Roberts said: “I have been an inpatient all weekend and cannot fault the work of the staff as they keep the running of the hospital as normal as possible given their communication difficulties.”

A spokesman said: “As of 9am this morning, 70 per cent of our phone lines are now up and running. Work is continuing and we hope to have the remaining lines operational by close of play today.

“We would like to thank all staff for their hard work and commitment over the weekend, which has kept patients and services safe. Many staff have worked tirelessly to support their colleagues.

“This has made a real difference and will allow services to get back to normal much quicker.”

Outpatient appointments will go ahead as planned today, but there may be some disruption or delay.

The spokesman added: “Patients trying to ring and book an outpatient appointment at Ysbyty Gwynedd may experience difficulties this morning, however we hope that these lines will be up and running by the end of the day.”


 

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